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Kotak Mahindra Bank is all set to roll out account opening through computer tablets. The bank, according to its Senior Executive Vice-President Ambuj Chandna, is in the midst of a pilot run, trying out the process across select cities, such as Mumbai, Pune and Bangalore.
“The pan-India rollout will happen soon,” he said, addressing a press conference here.
“The effort is aimed at making the process hassle-free, no complicated forms need be filled up, and it can be done at the customer’s doorstep through a computer tablet then and there,” he explained, and said that the bank is heavily focussed on the mobile and internet banking space.
“Close to 40 per cent of the transactions happen either via the mobile phone or internet banking platform,” he added.
Interest on savings Notwithstanding such initiatives on the technology front, the bank would continue to pay its savings account customers 6 per cent interest per annum for balances above ₹1 lakh and 5 per cent on balances below this mark.
“Kotak Bank has been growing at 40 per cent CAGR in the last five years,” Chandna said, and pointed out that the bank has a range of savings products for each segment, including children, women and seniors.
The bank’s Jifi Saver account is a social SB account that can be seamlessly managed via Twitter and Facebook.
Network expansion The bank plans to take its branch network to 1,400 by the close of this fiscal, from 1,333 now.
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